Product support

WhatTheClip Support

Get help with WhatTheClip installation, clipboard history, Accessibility, Input Monitoring, overlay navigation, paste behavior, local data, and release status.

Installation and release status

The public signed DMG is not available yet. Check the Download page for the current manifest, system requirements, checksum, and release status.

The currently evidenced target is Apple silicon running macOS 14 or later.

Permissions and setup

Use the Permissions Guide when Accessibility, Input Monitoring, clipboard access, file access, Keychain, or launch-at-login behavior is unclear.

Install the final signed app in its permanent Applications location before approving macOS permissions. Moving or re-signing an app after approval can make macOS treat it as a different build.

The overlay opens but paste does not land

Separate the workflow into these checks:

  1. Confirm the configured shortcut opens the overlay.
  2. Confirm arrows or number keys change the selected item.
  3. Confirm the intended app was active before the overlay opened.
  4. Confirm Accessibility is granted for automatic paste.
  5. Release the shortcut keys before completing the selection.
  6. Test manual Command-V in the destination app.

The destination app can reject automated paste even when WhatTheClip dispatched the standard macOS paste command. The overlay troubleshooting guide explains the diagnostic path in more detail.

New clipboard items are not appearing

Check that capture is not paused and that the copied content type is supported by the current tier. Free is planned to accept text, links, and local files, but not images.

The history list is bounded. Free keeps 10 recent clippings; Full is planned to support a configurable limit from 10 to 50.

Images or files are not available

Image clipping and image uploads are Full features. Local file clippings remain part of the planned Free tier.

Files can also become unavailable when the original local file was moved, deleted, or is no longer accessible. Clipboard history is a convenience tool, not a durable file backup.

Clear or remove local data

You can remove individual history items, clear favourite slots, delete App Profiles, pause capture, or use Clear Local Data.

Clear Local Data removes history, profiles, favourite slots, managed payload files, and custom profile logos. It does not reset macOS privacy approvals.

Contact support

Email [email protected] with:

  • Your macOS version and Mac architecture.
  • The WhatTheClip version and build, when a public version exists.
  • The app where the workflow failed.
  • Whether capture, overlay selection, manual paste, and automatic paste worked.
  • A description that does not include private clipboard content.